The first retailer to train 28,000 colleagues as Dementia Friends
In a pioneering move, we equipped our colleagues with the understanding and empathy needed to better assist customers living with dementia. This initiative not only raised awareness but also fostered a more inclusive and compassionate shopping experience nationwide.
“As a Dementia Friend I really enjoy helping customers who find grocery shopping overwhelming. It’s really rewarding knowing I’m making a difference.”
Caroline
Dementia Friend Store Colleague, Chester